Our 14-Day Design Satisfaction Guarantee
If you're not happy, we'll make it right — or give you a full refund.
What's Covered
- Design quality matches your brief and brand guidelines
- Page load speed under 3 seconds (globally)
- Fully mobile responsive on all devices
- Core functionality works as specified (forms, maps, galleries)
What's NOT Covered
- Scope changes after the initial brief (quoted separately)
- Third-party plugin/service outages beyond our control
- SEO ranking positions (SEO is a long-term effort, not a short-term outcome)
- Content provided by the client (we build what you give us)
How to Claim
- Email support@printulu.co.za with screenshots showing the issue
- We respond within 24 hours
- If we can't resolve it within 7 days, you get a full refund
We stand behind every website we build. Our guarantee means zero risk for you.